National and free helpline
Need to be listened to?
« It feels so good when we are suffering to have friendly hearts whose echo responds to our pain "
Saint Therese of the Child Jesus, letter no. 88
Are you suffering in your family, marital life? Do you experience loneliness badly because of being single or widowed? The vocation of the Louis and Zélie Martin sanctuary is to welcome, listen and pray especially for these intentions related to couples and families.
A triple mission which is becoming more and more concrete in Alençon with families and isolated people in difficulty, who come to seek the protection and intercession of Saints Louis and Zélie Martin.
The goal is for them to be able to say: “I came with my burden and I leave with hope”.
In the continuity of this mission, the sanctuary offers, since June 2021, a hotline anonymous national telephone line, for anyone with family difficulties and wishing to talk about it.
02 33 29 50 43
is available from 10 a.m. to 14 p.m., Monday to Friday.
You can also leave your contact details to be called back, at the email address: ecoute@louisetzelie.com
The volunteers at the Sanctuary offer you a caring listening ear in a pastoral setting. This service is intended to provide a listening and respectful ear, without judgment, advice or opinions. This is not a psychological or therapeutic approach, but simply a space for anonymous and confidential listening.
Please note: This service is not a listening cell dedicated to sexual violence or abuse. For these specific situations, we encourage you to contact the specialized listening cells of the diocese, the INIRR (Instance nationale indépendante de reconnaissance et de réparation) or the Commission Reconnaissance et Réparation (CRR).
In case of urgent need, please contact the following numbers:
- SAMU (Medical Emergencies): 15
- Fire brigade: 18
- Emergency Police: 17
- European emergency number: 112
- SOS Suicide: 01 45 39 40 00
- Violence Against Women Info: 3919
We ensure anonymity and do not collect or process any personally identifiable information or data within the meaning of the GDPR.
Available
At 02 33 29 50 43 we are available from 10 a.m. to 14 p.m., Monday to Friday. You can also leave your contact details to be called back, at the email address: ecoute@louisetzelie.com
Anonymous
Aware of the problems and sensitivity of each, the sanctuary offers this anonymous hotline, for anyone with family difficulties and wishing receive the support of the saints Louis and Zelie Martin.
Trained
The sanctuary deploys a team of sanctuary volunteers, trained by active listening professionals, will welcome you on the phone, and will take time to listen to you.
Support the shrine
The generosity of donors helps us carry out the projects of the shrine:
• Spread the message Saints Louis and Zélie Martin and Saint Thérèse
• To welcome a growing number of pilgrims
• Organise about ten events per year at the service of couples, families, people with diverse life realities, and to make them accessible even to the most modest incomes.
